Data Protection & Privacy Commitment
At PyCode Masters, we are committed to protecting your personal data and privacy rights. This policy explains how we collect, use, and safeguard your information in compliance with Cyprus and EU data protection laws.
Our Privacy Commitment
PyCode Masters operates as an educational institution providing Python programming courses in Cyprus. We are committed to maintaining the highest standards of data protection and transparency about our information practices.
This privacy policy covers how we collect, use, store, and protect personal data provided by students, prospective students, and website visitors. We comply with the General Data Protection Regulation (GDPR) and Cyprus data protection legislation.
By using our website or enrolling in our courses, you agree to the data practices described in this policy. We encourage you to read this policy carefully and contact us with any questions about your privacy rights.
1. Information We Collect
Personal Information You Provide
We collect personal information when you interact with our services, including:
- • Contact Information: Name, email address, phone number, postal address
- • Educational Background: Previous programming experience, qualifications, career goals
- • Course Information: Course preferences, enrollment details, payment information
- • Communication Data: Messages, inquiries, and feedback sent through our contact forms
- • Technical Support: Help requests and technical issue reports
Automatically Collected Information
When you visit our website, we may automatically collect:
- • Usage Data: Pages visited, time spent, click patterns, referral sources
- • Device Information: IP address, browser type, operating system, device identifiers
- • Location Data: General geographic location based on IP address
- • Cookie Data: Website preferences, session information, analytics data
Third-Party Information
We may receive information from third-party services when you:
- • Use social media features to share our content
- • Access our website through social media platforms
- • Participate in partner referral programs
2. How We Use Your Information
Educational Services
- • Process course enrollments and manage student accounts
- • Deliver Python programming courses and educational materials
- • Provide academic support and track learning progress
- • Issue course certificates and maintain academic records
- • Communicate important course information and updates
Communication & Support
- • Respond to inquiries and provide customer support
- • Send course-related notifications and announcements
- • Share relevant educational opportunities and updates
- • Conduct surveys to improve our services
- • Provide technical assistance and troubleshooting
Legal & Business Operations
- • Comply with legal obligations and regulatory requirements
- • Prevent fraud and ensure platform security
- • Maintain financial records for tax and audit purposes
- • Enforce our terms of service and policies
- • Protect our rights and the rights of our students
Website Improvement
- • Analyze website usage patterns and user behavior
- • Improve website functionality and user experience
- • Develop new features and educational content
- • Conduct A/B testing for service optimization
- • Monitor website performance and security
3. Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
Consent
Marketing communications, cookies (optional), newsletter subscriptions, and promotional content.
Contract Performance
Course enrollment, educational service delivery, student support, and payment processing.
Legitimate Interest
Website analytics, security monitoring, fraud prevention, and business operations.
Legal Obligation
Tax compliance, financial record keeping, regulatory reporting, and law enforcement cooperation.
4. Data Protection Measures
Technical Safeguards
- • Encryption: All data transmitted using SSL/TLS encryption protocols
- • Secure Storage: Database encryption for stored personal information
- • Access Controls: Multi-factor authentication for staff accounts
- • Regular Updates: System security patches and software updates
- • Backup Security: Encrypted backup systems with secure storage
Organizational Measures
- • Staff Training: Regular data protection and privacy training
- • Access Limitation: Principle of least privilege for data access
- • Regular Audits: Internal security reviews and assessments
- • Incident Response: Documented procedures for data breaches
- • Vendor Management: Due diligence for third-party service providers
Breach Notification
In the unlikely event of a data breach affecting personal information, we will notify relevant authorities within 72 hours and inform affected individuals without undue delay, as required by GDPR.
5. Data Retention Periods
| Data Type | Retention Period | Purpose |
|---|---|---|
| Contact form submissions | 3 years | Student support and follow-up |
| Student academic records | 5 years | Certificate verification |
| Financial records | 7 years | Legal compliance |
| Marketing consent data | Until withdrawn | Communication preferences |
| Website analytics | 26 months | Performance optimization |
Data is securely deleted or anonymized after retention periods expire, unless required for ongoing legal obligations.
6. Your Privacy Rights
Under GDPR and Cyprus data protection laws, you have the following rights regarding your personal data:
Right to Access
Request access to your personal data and receive information about how we process it.
Right to Rectification
Correct inaccurate or incomplete personal information we hold about you.
Right to Erasure
Request deletion of your personal data in certain circumstances.
Right to Portability
Receive your personal data in a machine-readable format for transfer.
Right to Object
Object to processing based on legitimate interests or for marketing purposes.
Right to Withdraw Consent
Withdraw consent for data processing at any time where consent is the legal basis.
How to Exercise Your Rights
To exercise any of these rights, contact our privacy team at privacy@domain.com. We will respond to your request within 30 days and may require identity verification for security purposes.
7. Contact Information
Data Controller
Organization: PyCode Masters
Address: 72 Prodromou Avenue, 2063 Nicosia, Cyprus
Phone: +357 22 593847
Email: privacy@domain.com
Supervisory Authority
Authority: Cyprus Commissioner for Personal Data Protection
Website: dataprotection.gov.cy
Purpose: File complaints regarding data protection violations
Questions or Concerns? If you have questions about this privacy policy or our data practices, please contact our privacy team. We are committed to addressing your concerns promptly and transparently.